Studio Policies & Terms

Studio Policies & Terms — AMARÉ Wellness Studio

Last updated July 4, 2026

Please review these Studio Policies & Terms carefully before booking, purchasing, attending, or participating in any class, private session, event, workshop, room rental, or service at AMARÉ Wellness Studio (“AMARÉ,” “we,” “us,” or “our”).

By booking a class, purchasing a package or membership, attending the studio, participating in any service, or using our website or booking platform, you acknowledge that you have read, understood, and agreed to these Studio Policies & Terms.

1. Booking & Payment

• All classes must be booked in advance through our website, booking system, app, or any approved platform used by AMARÉ.
• Payment is required to reserve a spot in class. A spot is not guaranteed until the booking is completed and confirmed.
• Class availability is limited and based on the studio schedule, room capacity, instructor availability, and equipment availability.
• AMARÉ reserves the right to update, modify, cancel, reschedule, or substitute classes, instructors, class formats, room assignments, and schedules at any time when necessary.

2. Cancellation, Late Cancellation & No-Show Policy

• AMARÉ has a 12-hour cancellation policy.
• Cancellations must be made at least 12 hours before the scheduled class time.
• Cancellations made less than 12 hours before class are considered a late cancellation and may result in the forfeiture of the class credit and/or applicable fees.
• If a client does not attend a booked class, it will be considered a no-show and result in forfeiture of the class credit and/or applicable fees.
• Because AMARÉ classes have limited capacity, especially Reformer classes, late cancellations and no-shows prevent other clients from booking available spots.
• AMARÉ reserves the right to release a reserved spot to another client if a client does not arrive on time or is considered a no-show.

3. Arrival & Late Entry Policy

• Clients are expected to arrive on time.
• First-time clients should arrive at least 15 minutes early to complete any required forms, check in, get familiar with the studio, and prepare for class.
• For safety reasons, clients who arrive more than 10 minutes after the scheduled class start time will not be permitted to enter class, and the class credit will still be deducted.
• The warm-up, equipment setup, and class introduction are important for client safety. Late entry may create a safety risk and disrupt the instructor and other clients.

4. Refunds, Transfers & Expiration

• All purchases are final.
• AMARÉ does not offer refunds for drop-ins, class packages, memberships, private sessions, private events, workshops, room rentals, promotions, gift cards, retail items, or any other services or products, unless required by law.
• Class credits, packages, promotions, memberships, and special offers are non-transferable and may only be used by the person who purchased them.
• Packages, memberships, credits, and promotions may not be shared, transferred, resold, assigned, gifted, or used by another individual.
• All class packages, promotional offers, and credits are subject to their listed expiration dates. Expired credits are not automatically refunded, extended, transferred, or reinstated.
• Promotional offers, including New Client Specials, are one-time offers and may not be purchased more than once per client unless approved by AMARÉ in writing.

5. Membership Terms

• Monthly memberships renew automatically unless canceled according to the membership terms.
• Memberships require a minimum commitment period of three months, unless otherwise stated in writing.
• After the minimum commitment period is completed, memberships may be canceled according to AMARÉ’s cancellation policy.
• Membership credits do not roll over unless specifically stated in writing.
• Memberships are non-refundable, non-transferable, and may only be used by the registered member.
• Membership changes, cancellations, freezes, or pauses must be requested according to AMARÉ’s written policy and may be subject to approval.
• Failure to use a membership does not stop, pause, reduce, or cancel billing.
• AMARÉ reserves the right to update membership pricing, benefits, class access, or terms with notice when required.

6. Required Items

• Clients are responsible for arriving prepared with the required items for each class format.
• Reformer Classes: Grip socks are required. Barefoot or regular socks are not allowed.
• Mat Classes: Clients must bring a large towel to place over the studio mat or bring their own mat. If using an AMARÉ studio mat, a towel barrier is required for hygiene and comfort.
• Kangoo Classes: Long socks are required. Kangoo rebound boots have a maximum weight limit of 250 lbs.
• Clients who arrive without the required items may be required to purchase them at the studio or may not be permitted to participate. In that case, the class credit will still be deducted.

7. Kangoo Class Safety

• Kangoo classes involve rebound boots, cardio movement, jumping, balance, and impact-based exercise.
• Kangoo classes are not suitable for everyone.
• Kangoo classes are not recommended for clients who are pregnant, have serious knee problems, significant knee pain, recent injuries, balance concerns, ankle issues, back issues, heart conditions, or any medical or physical condition that may make rebound movement unsafe.
• Clients are responsible for deciding whether Kangoo is appropriate for their body and must notify the instructor of any injuries, medical conditions, or concerns before class begins.
• AMARÉ reserves the right to deny participation in Kangoo class if we believe participation may be unsafe or if the client does not meet the required safety guidelines.

8. Health, Safety & Assumption of Risk

• Participation in Pilates, fitness classes, Kangoo, stretching, private sessions, events, and any physical activity involves inherent risk.
• These risks may include, but are not limited to, muscle soreness, strain, sprains, falls, dizziness, shortness of breath, injury, aggravation of existing injuries or conditions, or other health-related issues.
• By participating in any AMARÉ class, session, event, or service, clients acknowledge and accept these risks.
• Clients participate voluntarily and are responsible for listening to their body, working within their own limits, and stopping immediately if they experience pain, dizziness, discomfort, shortness of breath, weakness, or anything unusual.
• Clients are responsible for informing the instructor before class of any injuries, pregnancy, postpartum status, surgeries, medical conditions, medications, physical limitations, or concerns that may affect participation.
• AMARÉ instructors may provide general guidance, cues, and modifications, but each client remains responsible for their own body, movement choices, and safety.

9. Pregnancy, Postpartum, Injuries & Medical Conditions

• Clients who are pregnant, postpartum, injured, recovering from surgery, or managing any medical condition must inform the instructor before class begins.
• Some classes, movements, equipment, or formats may not be appropriate for certain conditions.
• AMARÉ may recommend that a client choose a different class type, book a private session, modify movements, or avoid participation if a group class is not appropriate.
• Group classes may not be suitable for clients requiring detailed individual attention, medical supervision, or significant modifications.

10. Group Classes Are Not Private Sessions

• Group classes are not private one-on-one sessions.
• In a group class setting, instructors may provide general instruction, demonstrations, corrections, and light modifications when possible, but they cannot provide full individual supervision or customized programming for each client.
• Clients with significant injuries, recent surgeries, pregnancy-related concerns, chronic pain, medical conditions, or special needs may be advised to book a private session instead of joining a group class.
• Clients are responsible for booking classes that are appropriate for their experience level, fitness level, and physical condition.

11. Hands-On Adjustments

• AMARÉ instructors may offer hands-on corrections or adjustments to support alignment, safety, and proper form.
• If a client does not want hands-on corrections or physical touch, the client must notify the instructor before class begins.
• Clients may opt out of hands-on adjustments at any time.
• AMARÉ respects client boundaries and comfort.

12. Studio Etiquette & Conduct

• Clients are expected to behave respectfully toward instructors, staff, and other clients.
• Disruptive, unsafe, aggressive, inappropriate, disrespectful, harassing, or abusive behavior will not be tolerated.
• Phones must be silenced during class.
• Clients should avoid loud conversations, filming, or any behavior that interrupts class or affects other clients.
• Clients must follow instructor directions and studio safety rules.
• AMARÉ reserves the right to refuse service, cancel bookings, suspend accounts, remove a client from class, or terminate access without refund if a client violates studio policies, creates an unsafe environment, or behaves inappropriately.

13. Personal Belongings

• AMARÉ is not responsible for lost, stolen, misplaced, or damaged personal belongings.
• Clients are responsible for their own personal items while at the studio.
• Personal belongings should be stored in designated areas and should not block walkways, equipment, or class space.

14. Photos, Videos & Social Media

• Clients may take photos or videos before or after class when appropriate, as long as it does not disturb others.
• Clients may not photograph or film other clients without their permission.
• During class, phones and filming must not interfere with safety, instruction, or the experience of other clients.
• AMARÉ may take photos or videos during classes, events, workshops, or studio moments for marketing, social media, website, or promotional purposes.
• If a client does not wish to appear in photos or videos, the client must notify the front desk or instructor before class or event participation.

15. Private Classes, Private Events & Room Rentals

• Private classes, private events, workshops, celebrations, and room rentals must be booked in advance and are subject to availability.
• Deposits may be required to secure a date and time. Deposits are non-refundable unless otherwise stated in writing.
• Remaining balances must be paid by the agreed due date.
• Additional time may be available for an additional fee and must be approved in advance.
• Food, drinks, decorations, outside vendors, photographers, and setup time must be approved by AMARÉ in advance.
• Cleaning fees may apply for events or rentals involving food, drinks, decorations, vendors, or excessive cleanup.
• Guests attending private events or rentals must follow all AMARÉ policies, including arrival time, safety rules, required socks or towels, and respectful behavior.
• AMARÉ reserves the right to charge for damage, excessive cleaning, misuse of equipment, or violation of event/rental terms.

16. Outside Instructors & Equipment Use

• Only AMARÉ-approved instructors may teach on AMARÉ Reformers.
• The Reformer room is not available for rental by outside instructors.
• AMARÉ Reformers and equipment may be unique to the studio, and improper use can create safety risks or damage the equipment.
• Outside instructors may only be approved for Mat room rentals, subject to AMARÉ approval, availability, rental terms, and required documentation.
• Room rental does not include use of the lobby, Reformer room, or other studio areas unless specifically approved in writing.

17. Food, Drinks & Cleanliness

• Food and drinks are only permitted for approved private events, rentals, or special occasions.
• Clients and guests are expected to keep the studio clean and respectful.
• AMARÉ reserves the right to charge cleaning fees for food, drinks, spills, stains, confetti, glitter, decorations, trash, or excessive mess.
• Clients may be responsible for any damage caused by themselves, their guests, vendors, or invited participants.

18. Retail Purchases

• All retail purchases are final sale unless otherwise stated.
• This includes, but is not limited to, grip socks, towels, apparel, perfumes, accessories, and studio products.
• There is no return or refund on retail products.

19. Privacy & Client Information

• Clients are responsible for providing accurate contact, billing, and account information.
• AMARÉ may use client information to manage bookings, process payments, communicate about accounts, send studio updates, and provide services.
• Payment information is processed through approved third-party payment providers and booking platforms.
• AMARÉ does not sell client personal information.

20. Intellectual Property

• All AMARÉ names, logos, branding, website content, photos, videos, class names, designs, merchandise, text, and materials are the property of AMARÉ or used with permission.
• Clients may not copy, reproduce, use, distribute, or imitate AMARÉ intellectual property without written permission.

21. Limitation of Liability

• To the fullest extent permitted by law, AMARÉ, its owners, employees, instructors, contractors, representatives, and affiliates are not liable for injuries, losses, damages, claims, costs, or expenses arising from participation in classes, use of equipment, use of the studio, private events, room rentals, or any related services.
• Clients participate voluntarily and assume all risks associated with physical activity and use of the studio.

22. Policy Updates

• AMARÉ may update, modify, or change these Studio Policies & Terms at any time.
• The most current version will be available on our website and/or at the studio.
• Continued booking, purchasing, attendance, or participation after policy updates means the client accepts the updated policies.

23. Contact

For questions regarding these policies, please contact:

• Email: info@amarewellness.com

AMARÉ Wellness Studio